We value our customers
Help center
Registration & Purchase
Replacement & Cancellation
Warranty Policy
My Account FAQs:

1.How do I register?

Click on “Create an account”, fill in all the required fields and click on "Register"

2.Do I need to use a valid email address to register?

Yes, you are advised to use a valid email id during registration.

3.Do I need to login to my account to purchase?

Yes, you need to login to your account to complete your purchase.

4.How to recover my password?

In case of forgetting your password, please click on "Forgot password" button in order to retrieve or reset your password. You will then receive an email or text message for verification.

Purchase FAQs:

5.How can I check on the stocks availability?

Whenever stocks are available, "Shop Now" or "Add to Cart" will be showing on the page.

6.I placed an order but it shows as ‘Failure in submitting an order’?

Failure in submitting an order may be caused by the following reasons:

-Incomplete order information

-Network issues

7.Can I pay upon goods arrival?

Yes only in case of Cash on delivery(C-o-D).

8.Does Vivo provide international delivery service?

All purchases from our website must be delivered within India only.

9.Can I request for a price reduction?

All products are sold as per the prices shown on the website.