Last updated: October 1, 2020

vivo Mobile Communication Co., Ltd. (hereinafter referred to as "vivo", "we", or "us"), is the provider of vivo E-Store (the "Service") and the organization responsible for the personal data collected from or about you as part of your use of the Service.

We care about your privacy and think it important that you know why and how we collect and process your data in accordance with the applicable data protection and privacy laws. In these vivo Privacy Terms for vivo E-Store (the "Terms"), we therefore cover the following content:

1、Collection and Processing: the type of data, how and for what purpose it is collected, and the legal basis for data processing;

2、Storage: how long we store your data;

3、Sharing and Transfer: if we share or transfer your data;

4、Your Rights: your rights with respect to the processing;

5、Contact Us:how you can contact us with any further questions.

Please read these Terms carefully and make sure that you have understood our practices regarding your personal data before you consent and start using the Service.

You are not obliged to consent to the processing of your data with respect to the service, but please be aware of the following: if You do not agree to these terms or if you withdraw your consent, you will not be able to use the service.

1、Collection and Processing

What data we collect:

Your input name, phone number and email address

Your state, city, pincode, and your provided delivery address information

Your order number and delivery number

Purpose:

To deliver your order items to the right place and contact you during this period

To record your order information in order to display the courier progress and manage those information

To ensure your payment successfully and create order number

Legal Basis:

We shall process the data upon your consent to these Terms. However, other legal basis may be applicable in the absence of your express consent as may be permitted by applicable laws. You agree that we may process your data where such processing is within our legitimate interests: for example, for unobstructed provision of the Service and protecting against improper or unauthorized use of the Service, where such processing is necessary for us to carry out our obligations under our contract with you, or where such processing is necessary for us to carry out our legal obligations.

Security:

We care about protecting your personal data. We have put in place appropriate security measures, including but not limited to encryption and anonymization techniques, which are designed to protect your personal data from unauthorized use, damage, or loss. We will do our best to protect your personal data. If you suspect any unauthorized use, damage, or loss of your personal data, please let us know immediately using the contact details set out below.

2、Storage

Period:

We will retain your personal data for 3 years from the date on which you last used the Service.

Location:

To provide the same level of data protection as that of the user's country/region and respond to users' requests more efficiently, the location where data is stored varies for users in different countries/regions. Please refer to the Storage and International Transfer section in our Privacy Policy to find out where your personal data is stored.

3、Sharing and Transfer

vivo will either process your data itself or by use of its affiliated companies. Depending on the type and purpose of data processing, we may also share data with third-party service providers with your prior consent.

In order to provide you E-store service smoothly, your phone number, input name, phone number, email address, state, city, pincode, provided delivery address information, your order number and delivery number will be sent to Delhivery Private Limited.

Since we operate internationally, your personal data may be processed in different countries/regions. If we transfer your personal data to another country/region that may not maintain appropriate data protection standards, we will take all reasonable measures to make sure your personal data is processed safely and as stipulated within these Terms.

4、Your Rights

You have various rights with respect to the data which we hold about you.

Withdrawal of Consent:

You may at any time choose to withdraw your consent to our processing of your data by tapping the Delete button, which may be found in “My Account”/ “My Address” of the Service. If you withdraw your consent, we will suspend processing your data in the Service until you re-agree to these Terms.

Other Rights:

To exercise your other rights (such as rectification, erasure, restriction of processing, objection or data portability, depending on applicable data protection laws), please use the contact details set out below.

Complaint:

You have the right to lodge a complaint with a supervisory authority.

5、Contact

If you have any questions about these Terms or our processing of your personal data, if you need to report a problem or contact our Data Protection Officer, or if you would like to exercise one of your rights under data protection and privacy laws, you can contact us using the contact details below. We will seek to deal with your request without undue delay, and in any event within any time limits provided for in applicable data protection laws.

Email: privacy@vivo.com

These Terms may be updated from time to time. We will notify you via an appropriate method of any significant changes. All the practices mentioned in these Terms will be performed in accordance with our Privacy Policy, from which you may also find more details about our practices. You may find our latest Privacy Policy at https://www.vivo.com/bd/about-vivo/privacy-policy.